How to make mud out of crystal-clear water...

[colorblind]

So I just got a call from a lady working at a magazine that received a final high-res PDFX1a file from me through their FTP. My procedure is to put the file on their FTP, take a snapshot of the FTP window, showing the file is there. Then I rasterize the file in Photoshop, set the word "VISUAL" in big red letters, save it as an RGB jpeg and call it "visual.jpg". I then e-mail the magazine explaining that I just put the file on the FTP, that the file name is "blabla.pdf", that I include both a snapshot of the FTP window and a low res jpeg of what the file should look like with the e-mail message. Then ship a proof to the magazine. So the lady was all upset thinking I uploaded the wrong version of the file because the word "VISUAL" was not showing on the proof she received!!!

[jimking]

Originally Posted by colorblind

So I just got a call from a lady working at a magazine that received a final high-res PDFX1a file from me through their FTP. My procedure is to put the file on their FTP, take a snapshot of the FTP window, showing the file is there. Then I rasterize the file in Photoshop, set the word "VISUAL" in big red letters, save it as an RGB jpeg and call it "visual.jpg". I then e-mail the magazine explaining that I just put the file on the FTP, that the file name is "blabla.pdf", that I include both a snapshot of the FTP window and a low res jpeg of what the file should look like with the e-mail message. Then ship a proof to the magazine. So the lady was all upset thinking I uploaded the wrong version of the file because the word "VISUAL" was not showing on the proof she received!!!

You can't win. 8O

[born2print]

I know!
Waaaaaaaaay too thorough colorblind...
In the future, you say (3rd hand through a CSR if possible)
"It's" on "the" site

[beermonster]

ya wanna borrow my big hammer and pay this woman a visit?

[fast-tl]

Maybe you're OVER thinking the process? All those steps may be "too much information."

I will usually verify (for myself) that the file transferred successfully, then I send an e-mail that lists the filename and path. All that photoshop jazz seems a bit much. I'd prefer to be on to the next project, unless they have specifically requested that detailed a process just to take care of a file transfer.

[born2print]

Originally Posted by fast-tl

Maybe you're OVER thinking the process? All those steps may be "too much information."

I will usually verify (for myself) that the file transferred successfully, then I send an e-mail that lists the filename and path. All that photoshop jazz seems a bit much. I'd prefer to be on to the next project, unless they have specifically requested that detailed a process just to take care of a file transfer.

I dare say you're missing the point, this is a rant, not a question, and it is an example of "making something idiot proof, just so someone makes a better idiot"

[fast-tl]

With that said, I can completely see you point! I think we've ALL been there in prepress.

[born2print]

Amen
8)

[almaink]

Originally Posted by born2print

I dare say you're missing the point, this is a rant, not a question, and it is an example of "making something idiot proof, just so someone makes a better idiot"

Hey thats my signature! :P

[born2print]

YES!
Thanks for the loan, almaink!
I should have given proper credit, but I couldn't remember who it was ops: