How to make mud out of crystal-clear water...

[beermonster]

ya dont want the hammer then?

its just that i've a long queue of folks to "educate" with it

none more so than the management here - our second sales rep handed in her notice this morning

that leaves us with.......2.......one on holiday........one in the office.......

<wanders off to find the looking for work threads....>

[colorblind]

Originally Posted by beermonster

ya dont want the hammer then?

its just that i've a long queue of folks to "educate" with it

none more so than the management here - our second sales rep handed in her notice this morning

that leaves us with.......2.......one on holiday........one in the office.......

<wanders off to find the looking for work threads....>

No need for the hammer, the lady would probably think I would use it to do her nails...

[beermonster]

just label it "anti wrinkle cream" - may cause slight irritation - then WHAMMMM!!!!!

[Farabomb]

I'd be happy if the customer put the name of the file ANYWHERE in the paperwork. I just get "It's on the FTP" and I have to guess. At least when I put folders for the different clients on the FTP they caught on and started using their folders.

[beermonster]

ohh hell do i hear ya farabomb

we had this stroppy customer this week - bullied the csr a bit and was all "uber" efficient

forwarded me an email with the addy and user and password - all going well until i found over 230 files to sift through..

so csr got back to miss "stroppy" - she was all huffy puffy, she gave us the file name (wahoo) and off we went again...

.....until i found it actually WASNT on the ftp at all....and when we went back to her with that and her attitude was it was our fault

i love this job

[ChilBear]

Ah the love of being in prepress and always wrong (at least from the client's side). This is why we were created with 4 cheeks to turn when slapped by the "know it all" client.

Let then slap the two on your face first, then slap the two on you rear side as you bill them for "services". Sometimes the phrase "kiss my..." is uttered at this stage. The trouble client sometimes are not worthy and passing them on to another supplier is actually a money maker.

[jimking]

Originally Posted by beermonster

ohh hell do i hear ya farabomb

we had this stroppy customer this week - bullied the csr a bit and was all "uber" efficient

forwarded me an email with the addy and user and password - all going well until i found over 230 files to sift through..

so csr got back to miss "stroppy" - she was all huffy puffy, she gave us the file name (wahoo) and off we went again...

.....until i found it actually WASNT on the ftp at all....and when we went back to her with that and her attitude was it was our fault

i love this job

Your client is an idiot. :evil:

[beermonster]

thanks jim yea yer right

did eventually get the artwork (when thy DID put it on their ftp) and surprise surprise we had a few problems - no varnish free areas, no positional guide, trapping wrong....

"its critical for colour" they said

ok - i'll cromalin it - our presses match that fine

"no - not good enough - i'm sending a sample from the last run to match to"

"ok no problems - how old is the sample by the way?"

"2 years old"

:?

luckily its just a 2 colour job and we'll split elements up for the press so i think we'll run it as a 4 plate job (still printing 2 colours - just having some elements on one plate - some on another - you get the picture) and the press will match the sample perfectly and all will be good

matching old samples happens frequently here - makes for fun sometimes :lol:

[macandy]

We aso have a lot of matching to samples but so many times the sample is supplied after we produce a proof '"Oh by the way colour should match this previous print"

[beermonster]

yeah same here - and the "experienced" people come up and ask "how come it doesnt match our proof"

i get sooo frustrated sometimes ya know - do these people ever actually LEARN anything