Prepressforums.com

shonisko · #21 (**permalink**) 01-19-2006, 09:02 AM

I only have a hand instead of an arrow on my mouse? I tried everything.

Is their anything on your keyboard?

Sorry, by by

Rickyp_uk · #22 (**permalink**) 01-19-2006, 09:20 AM

Quote:

Originally Posted by seetomtype

"Who decides if the piece bleeds?"

"I couldn't get the piece to print here, or even open it. I figured you could."

"I got that error too. Do you think there is a problem with the file?"

"Oh, the CD is right here. That's strange because I know I put it in the case"

:roll:

The last ones a classic!

Another good one is: 'I've lost my trash can, how do i find it'. Which is then followed a few monthes later with 'My disk is full' to which you reply 'have you emptied the trash?'..... The obvious reply: 'No'

Jalan · #23 (**permalink**) 01-19-2006, 09:37 AM

1) On a spot color job:
Customer "Why is my film black, shouldn't it be red?"

2) When we recieved a messed up layout from a designer and notified her:
Customer "Pretend you are a designer and fix it."

3) Customer "I designed it in Microsoft"

jason · #24 (**permalink**) 01-19-2006, 10:13 AM

While a "designer" was press checking a 5 color job (CMYK + Spot Blue), the "designer" looked at the spot blue on the sheet and said to the pressman,
"I think you need to bump up the magenta on the blue a bit."

OMG

Myself and the Pressman both bit our lips trying not to bust out laughing.

cpi · #25 (**permalink**) 01-19-2006, 10:30 AM

We quoted and got a job from a customer for some letterhead. She forwarded the art from the graphic artist. Come to find out, the job is set up to bleed on 2 sides... definitely not mentioned during the quoting process. We called them on it, "Say, it's going to be another $$$$ if you want it to bleed". Her reply...

"OMG, we can't pay that! Besides, my print-outs don't bleed!"

how many printers do you know of that can actually print right to the edge of the paper????

:roll:

macVato · #26 (**permalink**) 01-19-2006, 01:29 PM

Customer on phone yelling at me, no not yelling, screaming:

"WHY IS MY BLUELINE BLUE!!!!!!!!!"

i laughed and hung up, told the owner and asked him to recieve any future calls from him, or i quit. worked.

Sally · #27 (**permalink**) 01-19-2006, 05:47 PM

After dragging a PDF onto a CSR's desktop-
*Now what the fuck am I going to do? I'll never get rid of it.*

My dad.
I forgot I had unplugged the keyboard, when it wouldnt work I bought another one. So now I have two. Want one?

Him: The printer won't work. Me: Did you read the instructions? Him: ... Me: 1. Power on- check. 2. Ink out of box - check. 3. Remove tape off bottom of cartridge - AH hah!

My Uncle: Can you check my speakers, they aren't working. Me: Well this LED light should be on, looks like you don't have power. Him: I know I plugg... *holds up loose cord*

My boss: The butterlyfly key won't work.
Me: ? Oh, that's the command key.
Him: whatever.

Customer - on round 11 of revisions we made to her design - But you do use a PDF workflow, right?

seetomtype · #28 (**permalink**) 01-20-2006, 12:47 AM

Quote:

Originally Posted by Sally

Customer - on round 11 of revisions we made to her design - But you do use a PDF workflow, right?

That really sums up the disconnect between customers and prepress.

CygnusS · #29 (**permalink**) 01-20-2006, 03:32 PM

cutomer quotes to a designer (actual clients)

"I dont like any of the concepts, why should I pay for them?"

"Just use the logo from my website"

"It has to be the right floppy, I stuck it on the fridge with a magnet so my husband could drop it off to you."

"you cant make a clean 4'X6' poster from it? It looks fine when I use my LCD and project it on a screen!" (power point file)

"I did it myself in word, it just needs some re-working. By the way, it needs to go to press tomorrow morning. What? The Owner said it looked fine" (7:30pm-3 color spot job-10 pics - AAAAAAAAHHHHH)

Sparky · #30 (**permalink**) 01-20-2006, 05:14 PM

Quote:

A friend in the biz shared this gem:

"Go to our web site. OK? See our new animated logo? I want that on my business card."

http://www.clientcopia.com/quotes.php?id=2531 I think this site was posted earlier but It's been updated a lot. There are now over 3900 quotes on it 8O

Stupidity reigns

These are a bit off topic but you gotta love em http://www.gdargaud.net/Humor/QuotesComputer.html

I think I'm gonna put this one up in my dept.

Quote:

A client was rude to our support staff and demanded extra services he had not
paid for and were not part of our department, including giving him a "virus disk"
for his computer. (We think he meant anti-virus.)

We resisted temptation but gained a new office slogan "Good customers we give
what they want, bad customers we give what they ask for."