Quote:
Originally Posted by y2b
you can run a PDF through the PDF optimizer and back save it if the files must be placed in Quark
I have issues with Quark, but not near the nightmares you guys post...
10 hours prepress time because it's Quark? Wow
And I could never tell a customer we don't support a software like Quark 7...might as well say we don't want to print for you...seen to many print shops close as it is to be telling customers you hate a program so much you refuse files...take a class or go to a seminar or something
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You cannot backsave a PDF to version 1.3 with the optimizer, which is the ONLY version Quartk supports, if it has transparency. You could try to flatten it first and then backsave it but I've never gotten great results with Acrobat flattening transparency. However it's all a moot point if all the customer has is Acrobat Reader and Quark, which is exactly the case. Now if those are your only tools lets see you place that PDF with transparency into a Quark document.
We had to charge the customer for 10 hours of prepress time because he was unable to make the PDF's with transparency work. We had the tools to make them work by placing the PDF's into an InDesign document and then exporting a 1.3 PDF which we then could still not place into Quark because Quark does not like PDF's that were exported from InDesign so we then had to open them in Acrobat 4 and re-save them. Only then would Quark let me place them into the document. This particular customer has been complaining about the prepress charges for awhile now. We recommended he switch to InDesign to eliminate this problem but he refuses so he keeps sending his bad Quark files and we keep charging him and he keeps complaining about the charges and we do this dance month after month after month...
And we don't refuse Quark jobs...but if they're f***ed up we're going to charge them for fixing them.
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