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the call would go something like this...
CSR: Hello Sarcastic Printing, home of the highest quality printing. How may I direct your call?
Customer: Hi, yes. I, um was wondering if you guys had my brochure
CSR: Well, certainly maam, were you given a job # that this job is being produced under when you placed the order?
Customer: Oh! You mean I have to place an order to get a job printed?
CSR: Yes Mam you do.
Customer: Well, the other printer I worked with didn't request this. :?
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Linear Mode
