Prepressforums.com

Pointyhat · #1 (**permalink**) 09-14-2004, 08:13 AM

This isn't the right forum but there isn't a hardware forum so I figured this was the closest thing. Anyway, here's my problem. We bought a 19 Inch NEC Accusync 900 monitor about a month ago. I jacked up the resolution to take a screen shot of a web page and the monitor went blank and NEVER came back. i posted here and was told to hit the pram, etc but it never worked. So we sent the old monitor back and got a new one. It still doesn't work. We've decided it has to be the video card. I know nothing about them. This monitor works on a PC and a smaller monitor works on the G4. According to my system profiler my display card is ATI RagePs & ATI Rage 128Pro. Would these affect the monitors peformance? It seems to me that my G4 is not communicating correctly with this monitor and it did at one point, before i jacked up the res. Any ideas? Comments? Thanks so much

araquen · #2 (**permalink**) 09-14-2004, 08:52 AM

Hve you tried Apple's K-Base? http://www.apple.com/support/ and forums http://discussions.info.apple.com/ ?

I know Apple's techs usually lurk about the discussion forums, and someone might have covered this.

The only thing I can think of is either re-installing the video drivers, or re-installing the system, (or restoring it) and bring it back to it's factory default setting.

Good luck.

Pointyhat · #3 (**permalink**) 09-14-2004, 09:33 AM

Thanks araquen, did both those things when it first happened. No luck. here's the poop, trash the FREAKING DISPLAY PREFS!!!!!! i didn't know there were display prefs. I was trashing the monitor prefs. I was trashing EVERYTHING! Oh well, works now and i've got a sweet black 19" monitor now.

almaink · #4 (**permalink**) 09-14-2004, 09:43 AM

Did you try resetting open firmware.
Openfirmware reset:

Reboot holding down these until you get a white screen with OK on it: command option o f

type: reset-nvram including the dash

press return to see OK

type: set-defaults including the dash

press return to see OK

type: reset-all including the dash

press return and the computer should reboot on its own, if it doesn't then type---- macboot

Never heard of that card going bad but, you never know.

Pointyhat · #5 (**permalink**) 09-14-2004, 10:08 AM

Oops, sorry almaink, still in good ole 9.2

almaink · #6 (**permalink**) 09-14-2004, 10:24 AM

It doesn't matter what OS you are running. Openfirmware is what runs the Mac itself ie.. it keps track of and controls the hardware connected to the Mac. Give it a try it's worth a shot.

Pointyhat · #7 (**permalink**) 09-14-2004, 10:34 AM

Oh I thought it was an OSX/unix code thing. I'm OK, trashed the display prefs & the monitor came on

almaink · #8 (**permalink**) 09-14-2004, 11:56 AM

Glad you got that sucker going. If you ever have issues with the video or CD or any hardware component do the "openfirmware reset". Sounds like a dance step, don't it?

araquen · #9 (**permalink**) 09-14-2004, 12:13 PM

I'm lucky that my husband is ICS for the Apple store near me (and I have Pro Care), so I get to pester the Mac Genii if I do stuff like this.

I need it because I'm still uncertain about how OS X ticks, and it's been too long since I've worked in OS 9.