» Site Navigation |
|
|
|
» Skyscraper |
|
|
 |
|
08-03-2007, 08:04 AM
|
 |
Senior Member
|
|
Join Date: Jan 2005
Location: The Nati
Posts: 843
|
|
I guess I have good contacts......
Did anyone hear this rumor ......
__________________
__________
__________
"I never asked for your crutch, now don't ask for mine." (Robert Zimmerman)
|
08-03-2007, 08:10 AM
|
 |
Senior Member
|
|
Join Date: Oct 2003
Location: Illinois, USA
Posts: 2,400
|
|
Quote:
Originally Posted by zimmy
|
You are to be trusted from here on out!  |
08-03-2007, 08:21 AM
|
|
Junior Member
|
|
Join Date: Aug 2007
Location: Sioux Falls, South Dakota, USA
Posts: 6
|
|
Quote:
Originally Posted by zimmy
|
2005?!? That's impressive. You shoulda bought stock.  |
08-03-2007, 08:38 AM
|
|
Senior Member
|
|
Join Date: Oct 2003
Location: Illinois, USA
Posts: 2,400
|
|
2005? Looks like July 13, 2007 to me. Still impressive though. |
08-03-2007, 09:17 AM
|
|
Senior Member
|
|
Join Date: Jan 2005
Location: The Nati
Posts: 843
|
|
Quote:
Originally Posted by dave-thornton
2005?!? That's impressive. You shoulda bought stock. |
I think your lookin at my Join Date (of PPF) ,not the actual post date of
thread. No big deal.
Though your probably right about the stock. Iv'e been using ArtPro since Version 2.....many moons ago...
__________________
__________
__________
"I never asked for your crutch, now don't ask for mine." (Robert Zimmerman)
|
08-06-2007, 02:28 PM
|
|
Junior Member
|
|
Join Date: Aug 2007
Location: Sioux Falls, South Dakota, USA
Posts: 6
|
|
|
Doh!
Quote:
Originally Posted by zimmy
I think your lookin at my Join Date (of PPF) ,not the actual post date of
thread. No big deal.
Though your probably right about the stock. Iv'e been using ArtPro since Version 2.....many moons ago...
|
Oh well. Stuff like that keeps me humble.
Still, I'm impressed! |
08-07-2007, 04:31 AM
|
 |
Senior Member
|
|
Join Date: Sep 2004
Location: UK
Posts: 1,005
|
|
|
i've heard plenty of U.S. users complain about AWS service/back-up, but what about UK users - and europe too.
i know folks with artpro seats who were/are happy with response times etc - its a mixed bag on this
__________________
well if it's ok on your screen then that's a different kettle of story all to fish 
|
08-07-2007, 06:34 AM
|
|
Senior Member
|
|
Join Date: Jul 2005
Location: KS
Posts: 562
|
|
|
For me support is two fold. There is the quality of product that comes from Gent and then there is the actual end users support.
In the USA end user support has been bad. We tend to have a much faster turn around deadline then what is most commonly found in Europe. We can't wait hours on end to find out why something is not working. Then there is the lack of communication between USA support and Ghent. The Time zones plays a huge issue in that.
If Ghent were to start putting out better builds that would relieve the stress of local support. There are just way to many issues with every rev1-3 that makes yell. I fear that most of the printers will start to totally ignore the first few revs.
Devin
|
08-07-2007, 07:04 AM
|
 |
Member
|
|
Join Date: Aug 2006
Posts: 47
|
|
|
I totally agree with U macdevin. We don't even consider using rev1 or 2 of any release. I would like to see less revisions released and more stable software come out of Ghent. More testing should be done on the builds before they are released. I'm not too happy with support either. Although we do have a contact that we talk to every once in a while who is able to give us a lot more info/help than support does. Hopefully the merger with Esko will provide more support for the US.
|
08-09-2007, 09:13 AM
|
|
Junior Member
|
|
Join Date: May 2006
Posts: 23
|
|
|
In the UK Esko don't have any real support it is all back in Ghent. I don't know about in the US.
At least here I can talk to someone who can understand me properly. We seem to want to work in a way that they don't understand.
We use Esko for trapping but then bring the file back to Nexus.
|
|
|
| Thread Tools |
|
|
| Display Modes |
 Linear Mode
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
|
All times are GMT -8. The time now is 02:23 PM.
