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Originally Posted by Anonymous
Remind me never to work for a company like that!
Devin
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I do and we've lost accounts due to antiquated rip software. We were on the final version of Pageflow then made the (leap) to Nexus 7.5. Figure that one out. :?
It wasn't until we weren't able to rip some supplied files and lost a couple accounts that the owner decided to spend some money on an upgrade.
Even with the upgrade the owner still scoffs at the price of the support contract. He even let the contract laps and we again started to find some files wouldn't rip unless resaved into older versions of that software (Indesign as an example). Needless to say we spend more and more time getting some files to rip the more out of date our rip gets.
As of today our support contract is still in effect. Next year at this time who knows.