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We are able to image plates but as when they enter the LP68, they are not detected by the sensor. The display says 'READY' , the Palladio reports a Plate Jam at C4 (this is correct, since the plate efectively hasn't cleared the imaging unit sensor.
When we lift the cover of the processor and cover the cell at the input, the display should read PROCESSING, but as I described in my original post the sensor seems to have a reduced sensitivity after a clean down. BTW shining a small torch onto it activates the processing cycle.
After 2-3 hours the cell regains its functionality.
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