Quote:
|
Originally Posted by jason
1) Fix whatever crap the customer sends, no matter how long it takes, without ever charging for the work or consulting with the client about what they can do in the future??
|
I'll do that if the client is a one-timer, never to darken my door again. It's easier, less stressful & just necessary some times.
Quote:
|
2) Fix what you can within reason and at the same time "try" to educate someone that is a designer and has never had "any problems" with their work??
|
This is for the more "regular" clients, and the ones who are likely doing a job they weren't trained for (secretaries, office managers, etc) since they are generally happy for the help.
Quote:
|
3) Just send it back with a list of problems and a link to a prepress book on Amazon.com??
|
The last resort, saved for beligerant designers who refuse to listen, and the ones I've tried to explain things to on a number of instances. Also, the most gratifying step. :twisted:
I actually walked a newbie (secretary) through how to convert something she put together in Word into a Pagemaker doc instead. I found out a few days later they went to another shop "because they were a few dollars cheaper." Fine, I forgot to tell her a few key things, so that cheaper shop will now spend a few hours fixing the mess & hopefully charge them out the wazoo in the process.
