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The easiest answer is to supply untrapped 'generic' HiRes pdfs and let the printer worry about their settings.
The way things are, seems to be the printers being overly helpful, trying to make their life easier and save you some money - no tinkering at their end.
However, this clearly isn't happening. It's possible that they have differing profiles for different presses and different stock - coated/uncoated for example.
If you can get a settings instruction on the job ticket then that would be helpful, though I fear it's unlikely.
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