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Old 03-07-2007, 10:48 AM
 
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First, how are you submitting the files to the iGen?
What file type is the gradient, applications used, etc...
If you are using DocuSP, the first thing I'd try is to turn OFF Pantone Color Matching.
And as always being sure all the wires, grids and the like are clean and in good shape.
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