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Originally Posted by prepress_goddess
but teaching the basics of operating a program should be pursued at a college or tech school.
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That's almost a laugh, and the course can only be as good as the instructor's knowledge and background. When in college, I took "Quark 101" and "Illy 101" and the pace was so slow and rudimentary to cater to every type of level and student...I finally got smart, dropped out, and just taught myself the programs with manuals and practice.
And that's what these clients need to do. Most people are wimps and want to take the easiest route to reach a goal instead of actually doing the work (this is why we all have jobs in prepress).
I don't mind giving tips and important steps to follow to clients...but as far as playing teacher? I've never really had to do that, but I really wouldn't care. I'm still paid by the hour.