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Old 12-14-2006, 10:16 PM
prepress_goddess prepress_goddess is offline
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Join Date: Feb 2006
Location: Phoenix
Posts: 366
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Training Newbies

How many of you have found yourselves having to train/teach newbies to the field (not new employees, but customers) how to use industry standard software?

In the last couple of weeks, I've had about ten or so customers come in, thrown to the wolves, having to produce pieces for print production (granted, i feel for them but . . . . ). They have come in every form, from publsher to quark 7.

I have outright refused to "train" customers on teaching software that they have never, ever used to produce a piece of "production art".

My reason: many, many years ago I went to school, paid my dues, and student loans, learned my lessons through the real world of printing, and i'll be damned if I teach someone how to use software that i paid loans off for, while going to school to LEARN the software that they need to know in the REAL world.

These "designers" are wanting a "free education" while making 3 or 4 times what i'm making hourly.

what are your opinions?

I have openly discussed my objections with managers and the owner. All but the CSR agree that it's one thing to instruct a client how to compose files as opposed to coming in a sitting down with me in my office and giving lessons like i'm an adobe trainer.

Why should we wave prepress charges to teach these "students"? And why should I throw aside my dignity as a professional. If i wanted to be a teacher, I would have pursued TEACHING as apposed to DOING MY JOB AS A PROFESSIONAL.

Imput greatly appreciated. If I'm wrong, so be it, but I'm betting that the majority of you agree with my stand.

TGIF!!!!!!!!!!!!!!!!!!!!!!!!!!!

Dave - is the bar open? I need a BIG BEER NOW!

(kegging this weekend but until then . . . . .. waaaaaaahhhhhhhhhhh)
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