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Dont take this the wrong way but.....
I have to say, I still feel responsibility should largely lie with the print shop for ensuring that the artwork I provide is going to at least reproduce acceptably on their equipment. I had to pay a compulsory "proofing charge" and to me that should include a once-over of the artwork for any obvious problems. BTW, maybe I didn't make it clear - by "digital proof" I meant a soft copy pdf - i.e. not really a proof at all! The expensive hard copy proof was something I enquired about and not something I was encouraged to take advantage of. All indications were that the artwork was fine and there was no need for a hard copy proof.
you sent in your file with a 1% background dot.
You expected your printer to question your creative.
you should be happy that your printer can reproduce a 1% dot, there are many who can not.
If you are going to take a PDF as a soft proof, get in to the habit of going to separation preview to preview the individual CMYK plates.
USe the % tool to scan your white background to make sure there are no scum dots in the background.
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