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I will speak nicely of the Rampage people till the day I die. I've change platforms several times now, and they all work "about" the same, but like you said, you call Rampage, someone will immediatly talk to you. The best experience I've ever had with a company, both business and private. For example, the service tech for our platesetter was having problems fixing our "lines thru everything" issue. He started pointing to the Rampage box sending the data, so I called rampage, told them what we were getting on the plates...and before I could say anything else, the tech says, "can u overnight me some plates today?" " sure" next day they pinpointed it was a problem with the ram on the scsi controller board, gave me the probable module(they based this on the spacing of the repeat pattern of the lines we were getting) platesetter tech " oh, well i did replace the board, the new one didnt come with new ram so i jsut used the old ram" this was five days after first gettin the tech in to fix this problem btw...
I can't speak of how the workflow is now, or if I could really say it's "better" then the others I have used, but it should work fine for the type of work you do, i used it for 5 yrs in a commercial shop. Before that job, I worked in a totally dif kind of company with special trappin needs, loads of metallic inks, SS jobs, and like macdevin said, there is better trapping in that situation.
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