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In addition to the 15 graphic artists/technicians, we have 3 multi role Quality assurance emlpstaffed. Most but not all jobs that get ripped and trapped go thru a quality control procedure. They are trained in proofreading, trapping/color breaks, and making sure all the specs of a job are followed. They also handle all proof output (email and hardcopy) and distribution of these to all plants or sales offices.
On top of all this is are levels of production and quality that our Graphic Artists and Quality Assurance must obtain. These efforts are rewarded each month thru company awards. This is sort of a competition between the Graphic Artists to maintain the highest level of quality while maintaining a high number of jobs processed.
All this is a complex system that took 2-3 years to develop, and is an ongoing project to keep everything up to date and making things more efficient. The end result is a system where everyone is directly held accountable for what they produce, and any errors are recorded in a database for future evaluation/training.
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