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file conversion
The key with each Word document is the supporting grahics applications and filters each copy of Word may have. If you had consistent installations and versions at each clients' machines, you could get consistent results.
If you are on a Mac, the formats supported by QuickTime are available, but if someone on a PC doesn't have QT installed, your imported graphics probably won't work, you'll just get some kind of proxy when you print, etc.
Some are embedded, some are linked, and who knows if that makes a difference. Word's help system doesn't even address the issues of resolution at output, or what happens with hi-res files placed in.
The main problem is that Word is not a layout or printing application in the first place, as I'm sure you well know. It's OK for Office-to-office communications (newsletters, etc.) but never intended for print-ready files. It would be better in the long run to try to convert your clients to some other possible means, such as Acrobat.
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